Forum Discussion

bos2420's avatar
bos2420
Junior
8 years ago

Wireless Router problem??

Not complaining, just need some technical advice.  I have NOT explored all the avenues I should, (getting up, checking modem lights, etc) but this question is nagging me.   Sometimes, regardless of...
  • GabeU's avatar
    GabeU
    8 years ago

    C0RR0SIVE

     

    You're correct on the i3 being the 3227u, but it's just over half the clock speed of the FX6100, and less than half when it comes to benchmarking.  

     

    It's probable that the performance of the laptop, at least when it comes to things like opening and running basic programs and such, is faster due to it being more integrated.  Feed it something more intensive and it will most likely fall behind the desktop, and quickly.  

bos2420's avatar
bos2420
Junior

First, thank you for at least replying to my issue....

 

Plugging a computer directly into the modem will help eliminate the router being the problem.

Yea, the modem and router are in another room.  Not gonna happen.  This is literally my LAP top computer.  

 

Honest opinion, time to upgrade again. Upgraded to 9000 a year ago? That was not much of an upgrade.

Actually, it was.  I was on a 4000 when I upgraded.  Didn't even WANT to upgrade, but they had no 4000 modems, or at least the one the installer/repairman had could not be made to work.  Thus, the upgrade, which was the ONLY upgrade available then.

 

Hopefully the new satellite  (Gen5) means you have a better option.

Again, 'hopefully' isn't an answer I am looking for.  

 

Think of it like switching from dial-up, to dsl, to cable, and then to fiber. Is the same progression on satellite. From 4000, to 7000, to 9000, to 1100, to 2000.

Maybe you missed the part where I am a 12 year customer.  I keep up on this stuff, I know what is out there.  

 

Again, I have ONE specific question.  Should the display of the System Control Center be tied to poor signal reception, or should I get a good display of the SCC regardless of signal.  See, if it is the 2nd situation, then the ROUTER is my problem.  I would need to replace my router.  

If it is the 1st answer, then my router is FINE, and it is just signal loss.  It happens often, regardless of weather or other conditions, for anywhere from 3-30 minutes.  It is annoying, but satellite in general is annoying, compared to a cable connection, but that doesn't matter, because satellite is the ONLY option where I live.  

 

And, once again, I am NOT complaining about my service.  I am asking if the drops in connections are because of MY hardware.  That I can fix.  But I need an answer to my question before I spend the money.  

Gwalk900's avatar
Gwalk900
Honorary Alumnus
8 years ago

Yes the SCC should come up.

Reasons why it may not:

IP address between the router and the modem. The Modem is hardwired for 192.168.0.1

That address can not be shared.

The Routers LAN IP should be set to 192.168.1.1 to avoid conflict.

DHCP should be enabled in the router.

 

There is a "connection path" of 192.168.1.1 (router), next station along the path is 192.168.0.1(modem).

If you lose, for whatever reason connectivity to the router you then lose connectivity to the modem then hence your connection to the internet.

Are you using 2.4 or 5.0 Ghz for wireless?

 

  • bos2420's avatar
    bos2420
    Junior
    8 years ago

    Are you using 2.4 or 5.0 Ghz for wireless?

     

    Well, I got off my lazy butt and looked.  It is a WD N600.  Specs show it is  Dual-Band, 2.4/5 GHz.  I have not messed with any settings, or dabbled with it since I installed it.  I am good on computer stuff, software problems and such, not so much on hardware.

     

    Yes the SCC should come up.

    Reasons why it may not:

    IP address between the router and the modem. The Modem is hardwired for 192.168.0.1

    That address can not be shared.

    The Routers LAN IP should be set to 192.168.1.1 to avoid conflict.

     

    The router is set to 192.168.1.120 (which I assume is no problem)

     

    The reason I started all this is because it only made sense to me that the SCC should show up, regardless of satellite signal problems.  It seemed it should be static information that is available at all times, via the modem.  We have been having this problem for about 6 months, and I finally got around to searching for solutions.  The SCC page idea hit me.  If the SCC is not popping up right away, then the signal from the Router should be at fault, not the modem or signal.  In the past, *older modem, 4000* the SCC always came up, usually with the Red or Yellow problem buttons.  

     

    Again, no connection problems on other wireless connections, including my phone hotspot.  So, I was discounting the computer as a problem.  

     

    Thank you for the reply. 

    • Aedan's avatar
      Aedan
      Senior
      8 years ago

      Hello bos2420,

       

      Thanks for posting. Yes, you are correct. Since the SCC resides on the modem, it should show up regardless of signal quality. I also pulled up your account to double check your system and the diagnostics show that the internet connectivity is good. The issue is most likely on your home network side. Thanks.

       

       

      -Aedan

      • bos2420's avatar
        bos2420
        Junior
        8 years ago

        My thanks to everyone who replied, and special thanks to Aedan for that specific information.  That is what I thought.

        I installed the new router yesterday morning, and I have had ZERO time outs or failure to loads.  It is going to be hard to get used to perfect internet service.  My solitare game is going to suffer also (I would play solitare while the problem fixed itself)

        Again, THANKS!!