Forum Discussion
Netgear Genie question
My computer recently installed a Windows 10 update. I noticed afterward it runs constantly. In trying to find what is actually running, it looks like the Netgear Genie is scanning. My Hughes net m...
If your computer has built in WiFi, the Netgear dongle isn't needed. These dongles are used to add WiFi capability to a computer that doesn't already have it built in.
If you're connecting directly to the HughesNet HT2000W modem and are not using a Netgear router, I would completely uninstall the Netgear Genie app, as it's a program used to access the setup and features of a Netgear router.
I'd turn it off too. :) Low tech but effective. Have you contacted Netgear about this?
I just tried to: it looks like the 'Genie' is no longer made. I did learn that Netgear is associated with Windows, and I also searched my computer and found a small dongle that is labeled Netgear. I have pulled it. I will now see if the scanning stops.
I might also check with Hughes net itself. Or just wait to see what doesn't work anymore (just kidding.)
Thanks for answering! I appreciate it.
You're welcome! I hope that works and you didn't break anything. ;)
HughesNet reps monitor this site, so one of them may reply to your question, but if you're in a hurry, try the phone or the chat reps.
