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spydermike's avatar
spydermike
Sophomore
5 years ago

Playon having issues with slow download speed?

I have tried to find a solution to actually be able to use our HNS service for something other than just emial and very light browzing (no videos).  It was suggested here that Playon could be a solut...
maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago
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OK, so you have PlayOn Desktop. I had it a couple of years ago and I had two main issues: Recording AND downloading both use data (so your data gets used up very fast), and downloading was very spotty and often gave me errors, so I had to keep trying to restart the download.  

 

I ditched the desktop app and went with PlayOn Cloud. It uses no data at all to record, and I have very few issues with downloads. 

spydermike's avatar
spydermike
Sophomore
5 years ago
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Things may have changed...my video folder for Playon was created 1/2/21 and contains 53Gb of video downloaded.  My HNS account has 35.2 Gb used from my Bonus Zone date allotment...I still have 14.8Gb to go and my period ends in 2 days.

 

 

  • spydermike's avatar
    spydermike
    Sophomore
    5 years ago
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    The only issue we have with it (so far) is with Amazon Prime and the HNS buffering.  Playon is looking into it.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago
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      "Things may have changed"

       

      Totally possible. I hope the PlayOn techs have an answer for you soon!

  • spydermike's avatar
    spydermike
    Sophomore
    5 years ago
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    oh, I think I found that the older version of Playon may have had you watching the channel while recording...was that the case?

     

    Now that doesn't happen unless you have visible.mnt in the Playon folder...they use this for troubleshooting.  

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago
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      No, I didn't have to be watching it to record it. I could schedule it, and it would record, but using my own data. To download, it would once again use data. 

    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      5 years ago
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      spydermike 

       

      You may want to look into running an Android emulator on your PC so that you could use the PlayOn Cloud app.  

      • spydermike's avatar
        spydermike
        Sophomore
        5 years ago
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        Thanks.  I think I will wait for Playon to suggest moving to the cloud.  I see that they have a sale right now - 365 dowloads for $45.  I got the desktop lifetime unlimited app on sale for $19.95.  That was a deal...and it is for most downloads (Netflix, CBS, Youtube and PBS so far have worked pretty much fine).

         

        I think the problem is again the latency and the slow download speeds from HNS causing Amazon Prime to kick me out.  That is what happened during my testing today...During the first minute of the download a popup says the download is taking too long and it asks me to chose to stop or continue.  I can't answer that question at 3am during off peak recording, so it times out and kicks me out.  That process takes about 2 minutes which is how long my failed videos are.

         

        Let's me stand back and see what I am doing.  I could need more software (Android emulator) with a cloud app for a PC or a cloud app on a phone to download shows to be able to watch videos because my internet service provider can't perform that function.  They "might" work.  I have also been told Gen 5 "might" work.  Am I headed down another rabbit hole?  Time will tell...

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having issues with slow download speed?","id":"message:131266","revisionNum":1,"repliesCount":79,"author":{"__ref":"User:user:109313"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ThirdParty"},"conversation":{"__ref":"Conversation:conversation:131266"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:131266"},"body@stripHtml({\"truncateLength\":200})":" I have tried to find a solution to actually be able to use our HNS service for something other than just emial and very light browzing (no videos).  It was suggested here that Playon could be a solut...","body@stringLength":"936","rawBody":"

I have tried to find a solution to actually be able to use our HNS service for something other than just emial and very light browzing (no videos).  It was suggested here that Playon could be a solution - to download during the early morning so as to have better performance due to less traffic and to not affect our daytime data cap.  I am now working with Playon Tech Support (who have been great) to understand why that is hit and miss.  We are able to download maybe one or two shows and then due to stalls and buffering the recording stops.  This happens to at least 50 percent of the attempts.  Sometimes we have to try several days to download a single one hour show.  Meanwhile, each attempt takes away data from our allotment.  This is all being done after 2am and before 8am.  Ugh.

 

Anyone here have any advise or experience with this?

 

Thanks

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Things may have changed...my video folder for Playon was created 1/2/21 and contains 53Gb of video downloaded.  My HNS account has 35.2 Gb used from my Bonus Zone date allotment...I still have 14.8Gb to go and my period ends in 2 days.

 

 

","body@stringLength":"273","rawBody":"

Things may have changed...my video folder for Playon was created 1/2/21 and contains 53Gb of video downloaded.  My HNS account has 35.2 Gb used from my Bonus Zone date allotment...I still have 14.8Gb to go and my period ends in 2 days.

 

 

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OK, so you have PlayOn Desktop. I had it a couple of years ago and I had two main issues: Recording AND downloading both use data (so your data gets used up very fast), and downloading was very spotty and often gave me errors, so I had to keep trying to restart the download.  

 

I ditched the desktop app and went with PlayOn Cloud. It uses no data at all to record, and I have very few issues with downloads. 

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OK, so you have PlayOn Desktop. I had it a couple of years ago and I had two main issues: Recording AND downloading both use data (so your data gets used up very fast), and downloading was very spotty and often gave me errors, so I had to keep trying to restart the download.  

 

I ditched the desktop app and went with PlayOn Cloud. It uses no data at all to record, and I have very few issues with downloads. 

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The only issue we have with it (so far) is with Amazon Prime and the HNS buffering.  Playon is looking into it.

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The only issue we have with it (so far) is with Amazon Prime and the HNS buffering.  Playon is looking into it.

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\"Things may have changed\"

 

Totally possible. I hope the PlayOn techs have an answer for you soon!

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\"Things may have changed\"

 

Totally possible. I hope the PlayOn techs have an answer for you soon!

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oh, I think I found that the older version of Playon may have had you watching the channel while recording...was that the case?

 

Now that doesn't happen unless you have visible.mnt in the Playon folder...they use this for troubleshooting.  

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oh, I think I found that the older version of Playon may have had you watching the channel while recording...was that the case?

 

Now that doesn't happen unless you have visible.mnt in the Playon folder...they use this for troubleshooting.  

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No, I didn't have to be watching it to record it. I could schedule it, and it would record, but using my own data. To download, it would once again use data. 

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No, I didn't have to be watching it to record it. I could schedule it, and it would record, but using my own data. To download, it would once again use data. 

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spydermike 

 

You may want to look into running an Android emulator on your PC so that you could use the PlayOn Cloud app.  

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You may want to look into running an Android emulator on your PC so that you could use the PlayOn Cloud app.  

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Thanks.  I think I will wait for Playon to suggest moving to the cloud.  I see that they have a sale right now - 365 dowloads for $45.  I got the desktop lifetime unlimited app on sale for $19.95.  That was a deal...and it is for most downloads (Netflix, CBS, Youtube and PBS so far have worked pretty much fine).

 

I think the problem is again the latency and the slow download speeds from HNS causing Amazon Prime to kick me out.  That is what happened during my testing today...During the first minute of the download a popup says the download is taking too long and it asks me to chose to stop or continue.  I can't answer that question at 3am during off peak recording, so it times out and kicks me out.  That process takes about 2 minutes which is how long my failed videos are.

 

Let's me stand back and see what I am doing.  I could need more software (Android emulator) with a cloud app for a PC or a cloud app on a phone to download shows to be able to watch videos because my internet service provider can't perform that function.  They \"might\" work.  I have also been told Gen 5 \"might\" work.  Am I headed down another rabbit hole?  Time will tell...

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Thanks.  I think I will wait for Playon to suggest moving to the cloud.  I see that they have a sale right now - 365 dowloads for $45.  I got the desktop lifetime unlimited app on sale for $19.95.  That was a deal...and it is for most downloads (Netflix, CBS, Youtube and PBS so far have worked pretty much fine).

 

I think the problem is again the latency and the slow download speeds from HNS causing Amazon Prime to kick me out.  That is what happened during my testing today...During the first minute of the download a popup says the download is taking too long and it asks me to chose to stop or continue.  I can't answer that question at 3am during off peak recording, so it times out and kicks me out.  That process takes about 2 minutes which is how long my failed videos are.

 

Let's me stand back and see what I am doing.  I could need more software (Android emulator) with a cloud app for a PC or a cloud app on a phone to download shows to be able to watch videos because my internet service provider can't perform that function.  They \"might\" work.  I have also been told Gen 5 \"might\" work.  Am I headed down another rabbit hole?  Time will tell...

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