Forum Discussion

farmerhugh's avatar
farmerhugh
Junior
9 years ago

Wifi going down

Could someone tell me what the indicators are for a router going bad.  My wifi keep shutting down  suddenly and I don't think its the internet.  It seems to spring back to life when I wake up my wired desktop.  Appreciate your suggestions.  I did go into netgear and check for updates and all was fine.
  • Amanda's avatar
    Amanda
    9 years ago
    Hey farmerhugh

    That does sound odd! Before you go out and spend money, I believe we do still have some D-Link routers in stock here. I can send you a free router from our warehouse and see if that fixes your problem? Let me know!

    Thanks
    Amanda
  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus
    9 years ago
    May not be the issue in your case but is one less thing out of the way.
    Don't forget to post when you get the new router
  • Amanda's avatar
    Amanda
    Moderator
    8 years ago
    Hey there! Glad to hear it. Let us know if that helps with the wifi problem :)

    Amanda
  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago

    farmerhugh,

    Is it the D-Link DIR-619L? 

  • farmerhugh's avatar
    farmerhugh
    Junior
    8 years ago
    2 laptops, but only run 1 at a time.  seems the new router has solved the problem.  The people in this community are really a great help!!
  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago
    That's actually the type/category of router it is.  I'm fairly sure it's a DIR-619L, but I was just curious.  It's not that important. 
  • Amanda's avatar
    Amanda
    Moderator
    8 years ago
    Hi farmerhugh, 

    I am so glad to hear that. We work really hard to make this community a place for customers to have an experience like yours. We hope you will stay with us and come here if you ever need anything! Happy Holidays!!

    Amanda
  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago

    Glad you like it.  It's a decent router with a fairly good range.  My folks also have the same one and my stepfather can go anywhere in his two story house with his laptop. 

    I've also found absolutely zero drop in speed between being directly connected and using this router.