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3 hours to download 445 mb?

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New Member

3 hours to download 445 mb?

Why is this service so slow yet so expensive? Anyone know of anyway I can get faster speeds? Or refer me to some other ISP
Honorary Alumnus

You really should post a new topic under the "Tech Support" area of the Community.

When doing so it would be helpfull if you were to include some details:


Modem type: (HN7000s, HN9000, HT1000/1100, HT2000w)

Plan level

Connection Type: (wired or wireless)

Operating system(s) in use

Are you using a VPN connection?



Have you checked your Modems SCC for current state and error conditions? (found by entering into a browser)