Forum Discussion

blake.martin's avatar
blake.martin
New Member
8 years ago

3 hours to download 445 mb?

Why is this service so slow yet so expensive? Anyone know of anyway I can get faster speeds? Or refer me to some other ISP
  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus

    You really should post a new topic under the "Tech Support" area of the Community.

    When doing so it would be helpfull if you were to include some details:

     

    Modem type: (HN7000s, HN9000, HT1000/1100, HT2000w)

    Plan level

    Connection Type: (wired or wireless)

    Operating system(s) in use

    Are you using a VPN connection?

     

     

    Have you checked your Modems SCC for current state and error conditions? (found by entering 192.168.0.1 into a browser)