About 13 years as a customer with this company -- service runs great (within the limitations of satellite internet -- the company can't change physics laws), company is responsive.
@TravisNwrote:
This company needs to make all the revenue they can cause it's painfully obvious they can't offer decent service otherwise. And I've asked the same question myself. How come no one has taken them to court yet. Runs great till the end of the cancellation period. Then gets so bad u can't stand it. Good luck on the roof.
There is no "cancellation period." The contract is in force the second the service goes live.
HughesNet has worked just fine for me since Dec 2004.
@maratsadewrote:@GabeU, what part is the radio?
It's the part on the end of the arm that looks back at the dish.
Hi mg1994,
The answers provided above are correct - this information is on our public website under Legal. If your dish is in a location that you are not comfortable going to, we do offer a de-installation service which is $100. That is the same cost as the initial installation cost.
dbstone1968 - if you have a particular concern we can address please create a new thread.
Thank you
Amanda
I am a new with hugesnet. there were no more prviders where I live. and I hate so far