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EBB not being applied

maratsade
Distinguished Professor IV

Re: EBB not being applied

You should head over to myAccount and Billing and start a new topic, and respond to the information @Liz  provided here.  The area where you're posting is not for tech or account support.  There appears to be a discrepancy in the data supplied to EBB and what HughesNet has. The information doesn't match, and it has to match or they can't help you. 

rjk
New Poster

Re: EBB not being applied

The thread has been locked and it won't let me reply.  I've tried to contact @Liz and it won't let me send anything to her stating I'm over my limit.  Smiley Sad

GabeU
Distinguished Professor IV

Re: EBB not being applied


@rjk wrote:

The thread has been locked and it won't let me reply.  I've tried to contact @Liz and it won't let me send anything to her stating I'm over my limit.  Smiley Sad


This is why maratsade suggested starting a new topic.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
maratsade
Distinguished Professor IV

Re: EBB not being applied

Don't send direct emails to the mods unless they ask that you do.  Open a new ticket and post your questions or information there. 

 


@rjk wrote:

The thread has been locked and it won't let me reply.  I've tried to contact @Liz and it won't let me send anything to her stating I'm over my limit.  Smiley Sad