Forum Discussion

ageofpiece's avatar
ageofpiece
Freshman
5 years ago

I think I know what to do about Slow Speeds . . .

Definitely been having some issues with slow speed during certain times of the day. I live in the mountains of Colorado and I’m used to around 1mbps with my standard non satellite service. Below that ...
Performance
spydermike's avatar
spydermike
Sophomore

I hear you ageofpiece...I just had two months of testing everything with the assumption it was my side of the issue.  After many many many hours it became apparent that it was their side of the issue - an overloaded beam - with no resolution.  It becomes an obvious question, to me anyway, that, based on location, shouldn't they be able to tell when the service to an area is compromised due to overcrowding and just state so?  Isn't the traffic on each beam monitored for performance?  If it isn't....what?

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

Perhaps we should let them do their jobs and not guess at what they should or should not be able to do/not do.

 

spydermike wrote:

houldn't they be able to tell when the service to an area is compromised due to overcrowding and just state so?  Isn't the traffic on each beam monitored for performance?  If it isn't....what?

 

  • spydermike's avatar
    spydermike
    Sophomore
    5 years ago
    Perhaps? Nice try.

    So, you are suggesting that we should be content that they are "doing their jobs" and we are getting 0.5Mbps?

    With all due respect, you get 30Mbps down don't you? That must be really nice. Perhaps you should consider what it is like to live in my area and be forced to change your lifestyle - like icing on a COVID cake. Maybe then you would appreciate where I am coming from with my recent posts and my search for answers.

    Look, I am seeking some help from a system that doesn't seem to give it beyond the very very cursory. If there is overloading and oversubscribing, why not help us manage it? Now that would be "service", wouldn't it?

    I hear you though...that seems to be the answer so far - just suck it up and be thankful for what we have.

    Stay safe. Peace out.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    "So, you are suggesting that we should be content that they are "doing their jobs" and we are getting 0.5Mbps?"

     

    I am not.

  • spydermike's avatar
    spydermike
    Sophomore
    5 years ago

    we are in agreement then.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    "we are in agreement then."

     

    Did not say that either.