Does a human ever see emails to support? All I get back is an automated reply. It changes case number and closes the case each time. Says to call support where you will be run through a scripted routine and put on hold to eventually lose the connection. I don't know when I can post this as system went down as I typed.
Try asking in the Tech Support section, where they <drum roll> handle tech support questions.
* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
