Forum Discussion
Some people are never happy
From the support site of a cable provider, written by a customer who is very unhappy with Internet speeds:
"[Company Name] are frauds and cheats! They promise speeds of 200 Mbps, and I'm getting 120 tops during the evening hours most days. What a ripoff!"
I chuckled. A lot.
Wow, kinda speechless on that one. Seriously doubt the "promised speeds" part.
I checked the company's website, and as expected, the speeds for the different packages are given as "up to." There are many complaints on their support site about "bad" speeds -- most of which with screen shots of their speed tests showing at least 50 Mbps. And definitely, it's not a promise, but users take it to be one, and the flaming ire when the speed dips a bit is both hilarious and sad.
Speaking as someone who has been on both sides of the Government Contracting proposal process (both as an evaluator and producer) ... I would say you'd be surprised at what people read as literal, then believe must be true when it comes to conditional marketing (as well as politics). Somehow I think you already know not to be surprised. Most people have a selective filter to hear what they think benefits them the best.
