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freezes up

New Poster

freezes up

I'm a new customer and I'm a little disappointed with video streaming. I have one device on smart TV in same room as router and my video keeps freezing up every couple device ? It makes me regret purchasing this.
Distinguished Professor IV

Re: freezes up



Try turning off the Video Data Saver to see if it makes any difference, especially if you are streaming in HD.  It may be the cause of the buffering.  


What is Video Data Saver?


If this doesn't help and you need to troubleshoot, you should repost this in the Tech Support section.   

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