Just received an email from HN. Data Token Sale - now through 2/28/22 When you go to the data token purchase pages there is nothing there but the same ole prices? When I emailed HN asking about it...
"I purchased 10 of the $15 for 8GB back on the 24th of February and my data token allowance has not reflected the extra 30GB as of today. March 7th, 2022."
Alan, so you purchased the 8GB for $15 package ten times, spending $150 and getting a total of 80 GB added to your account right away, right? (Not counting the missing extra 30 GB).
I am wondering if the extra 30GB was added to your monthly data allotment and not the token data. Please allow me some time to research this, as I want to make sure I have an accurate explanation for you.
I apologize for this taking longer than normal. I am still looking into why this hasn't been applied yet as it should working as designed. I am trying to prevent giving you double the amount or 60GB of extra tokens because the original extra tokens you purchased may eventually get applied. Once I can confirm there was an error/glitch, I will apply the tokes manually so you will ultimately still receive what you paid for. I apologize for any inconvenience this has caused you.
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Poster","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:139690":{"__typename":"User","id":"user:139690","uid":139690,"login":"luv2skyski","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:22"},"email":"","messagesCount":10,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-02-23T08:06:02.805-05:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:ssqng67387/user:139690"},"ForumTopicMessage:message:136934":{"__typename":"ForumTopicMessage","uid":136934,"subject":"data token sale email","id":"message:136934","revisionNum":1,"repliesCount":22,"author":{"__ref":"User:user:139690"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:136934"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:136934"},"body@stripHtml({\"truncateLength\":200})":" Just received an email from HN. Data Token Sale - now through 2/28/22 When you go to the data token purchase pages there is nothing there but the same ole prices? When I emailed HN asking about it...","body@stringLength":"527","rawBody":"
Just received an email from HN.
Data Token Sale - now through 2/28/22
When you go to the data token purchase pages there is nothing there but the same ole prices?
When I emailed HN asking about it I received a totally off the wall response.
\"Hello, Your high-speed Data Tokens have been applied to your account!\"
Anyone have any insight into the sale pricing and how to go about getting them?
Sincerely, Alan.
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Yes.
10 packages. Technically, the 5gb for $15 + 3gb free.
The 50gb came almost immediately.
I'm just waiting for the 30gb \"free\" part of the sale.
Sincerely, Alan.
","body@stringLength":"208","rawBody":"
Yes.
10 packages. Technically, the 5gb for $15 + 3gb free.
The 50gb came almost immediately.
I'm just waiting for the 30gb \"free\" part of the sale.
Sincerely, Alan.
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\"I purchased 10 of the $15 for 8GB back on the 24th of February and my data token allowance has not reflected the extra 30GB as of today. March 7th, 2022.\"
Alan, so you purchased the 8GB for $15 package ten times, spending $150 and getting a total of 80 GB added to your account right away, right? (Not counting the missing extra 30 GB).
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\"I purchased 10 of the $15 for 8GB back on the 24th of February and my data token allowance has not reflected the extra 30GB as of today. March 7th, 2022.\"
Alan, so you purchased the 8GB for $15 package ten times, spending $150 and getting a total of 80 GB added to your account right away, right? (Not counting the missing extra 30 GB).
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And now I have a groundhog living under my shed. Actually, I think it might be more than one, as I think the one I saw the other day was smaller. I haven't been able to get a snapshot though, as the second it sees me it scurries back underneath.
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And now I have a groundhog living under my shed. Actually, I think it might be more than one, as I think the one I saw the other day was smaller. I haven't been able to get a snapshot though, as the second it sees me it scurries back underneath.
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No one likes paparazzi, dude. Give them their privacy! 🤣🤣🤣
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No one likes paparazzi, dude. Give them their privacy! 🤣🤣🤣
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Alan, the way it works is you buy a token package for the regular price, and a few days later you get the extra tokens that go with that package. I've used this several times and it works just fine every time. So, for example, if you buy the 5GB package, that will cost $15. A few days later you will get the extra 3GB, so you end up paying $15 for 8GB.
Alan, the way it works is you buy a token package for the regular price, and a few days later you get the extra tokens that go with that package. I've used this several times and it works just fine every time. So, for example, if you buy the 5GB package, that will cost $15. A few days later you will get the extra 3GB, so you end up paying $15 for 8GB.
wrote:
Just received an email from HN.
Data Token Sale - now through 2/28/22
When you go to the data token purchase pages there is nothing there but the same ole prices?
When I emailed HN asking about it I received a totally off the wall response.
\"Hello, Your high-speed Data Tokens have been applied to your account!\"
Anyone have any insight into the sale pricing and how to go about getting them?
Sincerely, Alan.
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No one likes paparazzi, dude. Give them their privacy! 🤣🤣🤣
Now that's funny!!! 🤣😁🤣
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Nowhere on their site do they offer 150GB. Perhaps you saw their 'unlimited' up to 25Mbps plan for $150/mo.
And if you read their description of 'unlimited' it really means they can drop the speed to 1-5 Mbps at any time.
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Nowhere on their site do they offer 150GB. Perhaps you saw their 'unlimited' up to 25Mbps plan for $150/mo.
And if you read their description of 'unlimited' it really means they can drop the speed to 1-5 Mbps at any time.
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And if you read through their forum many are suffering with slow speed. Offering 150 GB at \"guaranteed\" high speed is something that will never happen. Even cable doesn't guarantee speed.
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One more item... LEOs only provide faster latencies of around 25ms. The 1Gbps estimated for a SpaceX bird is the rate for an entire beam equivalent. That ultimately gets split up amongst users.
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One more item... LEOs only provide faster latencies of around 25ms. The 1Gbps estimated for a SpaceX bird is the rate for an entire beam equivalent. That ultimately gets split up amongst users.
They offer latencies of 25ms, not 25ms less. That is orders less than 600-800ms latency HughesNet or Excede offers.
And sure, every satellite's overall throughput gets split up between its users. HughesNet does that as well. I believe the plan is to have a whole bunch of LEO satellites as opposed to just two or three like the big satellite internet providers currently have.
I can't even begin to imagine what the cost of that must be.
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And if you read through their forum many are suffering with slow speed. Offering 150 GB at \"guaranteed\" high speed is something that will never happen.
I generally read the same thing on HughesNet forums. My take on it is that, like HughesNet, they oversell their beams.
I don't stream movies except on YouTube, so I don't need the blazing fast speeds.
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Not true before I moved where I am now the requires me to have satelitte internet as I'm in the middle of no where I had Road Runner Lighting Internet at 100 Mbps quaranteed and could have had 300 Mpbs if I wanted to pay for it.
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And if you read their description of 'unlimited' it really means they can drop the speed to 1-5 Mbps at any time.
If I read their description correctly, they can drop it after you exceed 150g, not \"at any time.\"
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Nowhere on their site do they offer 150GB. Perhaps you saw their 'unlimited' up to 25Mbps plan for $150/mo.
And if you read their description of 'unlimited' it really means they can drop the speed to 1-5 Mbps at any time.
For a short time Exeded (now Viasat) did offer a 150GB plan for $100/month before the unlimited plan was offered.
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The largest plan Exede offers in my area is the Liberty 30 plan, which after three months ends up being $20 more than the regular price of Hughes' 50/50 plan, and $50 more than the deal new sign ons get for that plan. Sheesh. Not a very good deal at all.
Lets see, 30GB for $99.99 for three months, then $149.99 thereafter. And it's ONLY 30GB.
100GB (50/50) for $99.99 for twenty four months, then $129.99 thereafter.
SMH.
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Thanks, Alan. Hopefully the reps will be able to fix this for you soon.
Thanks, Alan. Hopefully the reps will be able to fix this for you soon.
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I am wondering if the extra 30GB was added to your monthly data allotment and not the token data. Please allow me some time to research this, as I want to make sure I have an accurate explanation for you.
I am wondering if the extra 30GB was added to your monthly data allotment and not the token data. Please allow me some time to research this, as I want to make sure I have an accurate explanation for you.
\n
\n
-Damian
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I appreciate you checking but it definitely was not.
I appreciate you checking but it definitely was not.
Sincerely, Alan.
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I apologize for this taking longer than normal. I am still looking into why this hasn't been applied yet as it should working as designed. I am trying to prevent giving you double the amount or 60GB of extra tokens because the original extra tokens you purchased may eventually get applied. Once I can confirm there was an error/glitch, I will apply the tokes manually so you will ultimately still receive what you paid for. I apologize for any inconvenience this has caused you.
I apologize for this taking longer than normal. I am still looking into why this hasn't been applied yet as it should working as designed. I am trying to prevent giving you double the amount or 60GB of extra tokens because the original extra tokens you purchased may eventually get applied. Once I can confirm there was an error/glitch, I will apply the tokes manually so you will ultimately still receive what you paid for. I apologize for any inconvenience this has caused you.
