Forum Discussion
data token sale email
Just received an email from HN. Data Token Sale - now through 2/28/22 When you go to the data token purchase pages there is nothing there but the same ole prices? When I emailed HN asking about it...
Alan, the way it works is you buy a token package for the regular price, and a few days later you get the extra tokens that go with that package. I've used this several times and it works just fine every time. So, for example, if you buy the 5GB package, that will cost $15. A few days later you will get the extra 3GB, so you end up paying $15 for 8GB.
luv2skyski wrote:Just received an email from HN.
Data Token Sale - now through 2/28/22
When you go to the data token purchase pages there is nothing there but the same ole prices?
When I emailed HN asking about it I received a totally off the wall response.
"Hello,
Your high-speed Data Tokens have been applied to your account!"Anyone have any insight into the sale pricing and how to go about getting them?
Sincerely, Alan.
"I purchased 10 of the $15 for 8GB back on the 24th of February and my data token allowance has not reflected the extra 30GB as of today. March 7th, 2022."
Alan, so you purchased the 8GB for $15 package ten times, spending $150 and getting a total of 80 GB added to your account right away, right? (Not counting the missing extra 30 GB).
Yes.
10 packages. Technically, the 5gb for $15 + 3gb free.
The 50gb came almost immediately.
I'm just waiting for the 30gb "free" part of the sale.
Sincerely, Alan.
Thanks, Alan. Hopefully the reps will be able to fix this for you soon.
I am wondering if the extra 30GB was added to your monthly data allotment and not the token data. Please allow me some time to research this, as I want to make sure I have an accurate explanation for you.
-Damian
I appreciate you checking but it definitely was not.
Sincerely, Alan.
I apologize for this taking longer than normal. I am still looking into why this hasn't been applied yet as it should working as designed. I am trying to prevent giving you double the amount or 60GB of extra tokens because the original extra tokens you purchased may eventually get applied. Once I can confirm there was an error/glitch, I will apply the tokes manually so you will ultimately still receive what you paid for. I apologize for any inconvenience this has caused you.
-Damian
