Forum Discussion

Daniel34's avatar
Daniel34
New Poster
2 years ago

100gb plan

 

I upgraded to the fusion 100gb plan the other day and it showed up on my plan details. But today when I logged in to my account it saying fusion vsat 30gb. Why is this?

Data Management
  • Remy's avatar
    Remy
    Moderator
    2 years ago

    Daniel34,

     

    Thanks for reaching out! Upon doing some research, it doesn't seem there's any reports of an ongoing similar issue. Are you currently accessing this from the HughesNet mobile app? If so, we recommend attempting to log out and then log back in to see if the change is made.

     

    After looking into your account, it seems you are indeed on the 100GB plan, so you don't have to worry about that. It is likely a visual glitch that we'd like to get fixed for you! You are able to confirm this by accessing the SCC at http://systemcontrolcenter.com!

     

    Thanks,

    Remy

    • Daniel34's avatar
      Daniel34
      New Poster
      2 years ago

      So I logged out and back in on the app and it fixed that issue and when I clicked system control center on the home page it shows no usage at all and on system status is says usage remaining unlimited.