Forum Discussion
ATA modem is failing every day
Its close to two years that been using the HughesNet Voice service. It has been reliable for the most part. I suspect the InnoMedia ATA is beginning to fail, or possibley the HN2000. Failier has b...
Good morning Bob,
Thank you for the MAC address! Please powercycle the ATA (unplug and replug after waiting 30 seconds) and you should have dialtone.
-Liz
Hi Bob,
That's not a valid MAC. The ATA's MAC address should be on a label on the bottom or side.
-Liz
Good morning
The new ATA modem, 00:10:99:13:3f:5b
Has not yet been activated.
No Dial Tone
-bob
Good morning Bob,
Thank you for the MAC address! Please powercycle the ATA (unplug and replug after waiting 30 seconds) and you should have dialtone.
-Liz
Hi Liz,
I have Dial tone.
It seems Better so far.
I hear an improvement when first producing a dial tone.
Thank you for your continued help in the HughesNet Support Comminity.
:heart:
Wonderful! I'm happy to have helped, Bob. Have a great weekend and happy chatting. :)
-Liz
