Forum Discussion

kitnbob's avatar
kitnbob
Tutor
4 years ago

ATA modem is failing every day

Its close to two years that been using the HughesNet Voice service. It has been reliable for the most part. I suspect the InnoMedia ATA is beginning to fail, or possibley the HN2000. Failier has b...
  • Liz's avatar
    Liz
    4 years ago

    Good morning Bob,

     

    Thank you for the MAC address! Please powercycle the ATA (unplug and replug after waiting 30 seconds) and you should have dialtone.

     

    -Liz

Liz's avatar
Liz
Moderator

Good morning Bob,

 

Thank you for the MAC address! Please powercycle the ATA (unplug and replug after waiting 30 seconds) and you should have dialtone.

 

-Liz

kitnbob's avatar
kitnbob
Tutor
4 years ago

Hi Liz,

I have Dial tone.

It seems Better so far.

I hear an improvement when first producing a dial tone.

Thank you for your continued help in the HughesNet Support Comminity.

:heart:

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    Wonderful! I'm happy to have helped, Bob. Have a great weekend and happy chatting. :)

     

    -Liz