Forum Discussion

lakeland4's avatar
lakeland4
Junior
3 years ago

Cannot connect to 'Upgraded to Gen5 and speeds are still extremely slow at times'

Since 6/2/2022 I have been attempting to respond to Liz’s 6/1/2022 post on ‘Upgraded to Gen5 and speeds are still extremely slow at times’ to no avail. Nothing happens when I select the ‘Load more rep...
Performance
  • GabeU's avatar
    GabeU
    3 years ago

    lakeland4 

     

    In addition to what Liz suggested, I'd check any extensions you have installed in Chrome.  I've had extensions cause problems on here before.  In my case it was the ad blocker I was using at the time, but it could happen with any extension, theoretically.  

GabeU's avatar
GabeU
Distinguished Professor IV

lakeland4 

 

In addition to what Liz suggested, I'd check any extensions you have installed in Chrome.  I've had extensions cause problems on here before.  In my case it was the ad blocker I was using at the time, but it could happen with any extension, theoretically.  

lakeland4's avatar
lakeland4
Junior
3 years ago

Thanks to both of you for your input.  I updated Chrome with no change, but when I took GabeU’s suggestion and checked my extensions I found the problem! Turns out it was Adblock Plus.  When I turned off blocking ads on the Community website I was able to reply to posts using Chrome. 

 

I searched the AdBlock Plus release schedule and found the current version 3.14 was released on May 27, and the end of May was when I first noticed this problem. After many years this is the first time I have had any issues with Adblock Plus.

 

Thanks again for your help.