Forum Discussion

mk2's avatar
mk2
Sophomore
3 months ago

Email system asking for password

Hello all, Is anybody else having this problem? We have two users on this computer, my spouse and myself. We each have our own email addresses, both on "@hughes.net". I can access my emails, but my ...
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  • MarkJFine's avatar
    MarkJFine
    3 months ago

    Pretty sure thart once you get a new email provider, you can set the Hughes email to auto-forward to your new address.

     

    As far as the password situation is concerned, make sure your browser isn't auto-filling your username or password when your wife is attempting to login.

  • mk2's avatar
    mk2
    3 months ago

    Thank you MarkJFine.

    We are using the correct usernames and passwords.

    In fact, this problem has been solved. We contacted tech support at Hughes. They were able to fix the password on the messed-up email. 

    The tech person had it solved in no more than 10 minutes. It was nothing we did. She couldn't explain exactly what happened. Thanks to Hughes Tech support.

     

    Ironically, Hughes support sent an email to the non-accessible email address, telling us to contact tech support for a fix. We never saw their email until

    we called and they fixed it. Oh well. We are happy right now.

     

MarkJFine's avatar
MarkJFine
Professor
3 months ago

Pretty sure thart once you get a new email provider, you can set the Hughes email to auto-forward to your new address.

 

As far as the password situation is concerned, make sure your browser isn't auto-filling your username or password when your wife is attempting to login.

  • mk2's avatar
    mk2
    Sophomore
    3 months ago

    Thank you MarkJFine.

    We are using the correct usernames and passwords.

    In fact, this problem has been solved. We contacted tech support at Hughes. They were able to fix the password on the messed-up email. 

    The tech person had it solved in no more than 10 minutes. It was nothing we did. She couldn't explain exactly what happened. Thanks to Hughes Tech support.

     

    Ironically, Hughes support sent an email to the non-accessible email address, telling us to contact tech support for a fix. We never saw their email until

    we called and they fixed it. Oh well. We are happy right now.