Forum Discussion

yoajon's avatar
yoajon
Freshman
7 years ago
Solved

GEN 5 Upgrade Problems

I am in Zip 93522 and upgraded to Gen 5 on June 10th. Immediatly after the installation the signal strength showed 50 and today it has been in the low 70s. The installer used my old small dish. My do...
Performance
  • yoajon's avatar
    yoajon
    7 years ago

    Thanks for your help Amanda. I have been monitoring my receiver signal strengh and it has been ranging from 68 to 73. My speed tests show a large variation and exceed 25Mbps in some situations. This is definitly a beneficial upgrade. I look forward to your help in the future.

maratsade's avatar
maratsade
Distinguished Professor IV
7 years ago

Why are the ground stations on the opposite side of the country from the user?

Amanda's avatar
Amanda
Moderator
7 years ago

Good morning!

 

Glad I got across well :) maratsade - it's not required, but to my knowledge this is considered a 'best practice'. Since a gateway has to be inside of the satellite beam, this means traffic is moving back and forth all the time. Combining traffic managed by a gateway and local traffic, you'd have more congestion. Essentially, assigning a gateway outside of the customer's beam helps to increase capacity.

 

It should be noted that there are extra gateways in addition to the ones we normally use, which are for the purpose of redundancy in case a fiber line is cut or something happens to cause that gateway to be otherwise unusable for a period of time. 

 

~Amanda

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    7 years ago

    That's clever! Thank you, Amanda.

  • yoajon's avatar
    yoajon
    Freshman
    7 years ago

    Here are today's test results for comparison.

    Individual Results

                         ms          Mbps         mi     

     Date/Time  Ping    Dn      Up   Distance    Server Location                Provider

    6/25/2018
    2:36 PM
    726
    26.78
    0.65
    ~ 950
    Chicago, IL
    Speedtest.net
    HughesNet
    		 
    6/25/2018
    2:35 PM
    748
    9.72
    0.61
    ~ 200
    Miami, FL
    Speedtest.net
    HughesNet
    		 
    6/25/2018
    2:33 PM
    606
    32.19
    0.68
    ~ 2200
    Los Angeles, CA
    QuadraNet, Inc
    HughesNet
    		 
    6/25/2018
    2:32 PM
    737
    11.79
    0.58
    ~ 950
    Dallas, TX
    Speedtest.net
    HughesNet
    		 
    6/25/2018
    2:30 PM
    726
    12.56
    0.49
    ~ 1050
    Toronto, ON
    Speedtest.net
    HughesNet
    		 
    6/25/2018
    11:07 AM
    825
    4.26
    0.52
    ~ 4500
    Paris
    CAPACOM by Net1C
    HughesNet
    		 
    6/25/2018
    11:06 AM
    733
    26.99
    0.64
    ~ 2200
    Los Angeles, CA
    QuadraNet, Inc
    HughesNet
    		 
    6/25/2018
    11:04 AM
    649
    16.04
    0.73
    ~ 950
    Dallas, TX
    Speedtest.net
    HughesNet
    		 
    6/25/2018
    11:03 AM
    709
    10.03
    0.64
    ~ 200
    Miami, FL
    Speedtest.net
    HughesNet
    		 
    6/25/2018
    7:34 AM
    683
    26.60
    0.65
    ~ 50
    Tampa, FL
    University of South Florida
    HughesNet

     

    Definitely worth the upgrade.

  • yoajon's avatar
    yoajon
    Freshman
    7 years ago

    Thanks for your help Amanda. I have been monitoring my receiver signal strengh and it has been ranging from 68 to 73. My speed tests show a large variation and exceed 25Mbps in some situations. This is definitly a beneficial upgrade. I look forward to your help in the future.