Forum Discussion
Gen 5 install tomorrow. Tips for a first time customer?
I'm a first time Hughes net customer. We dont have any other internet options and I have resisted for a long time but with the Gen 5 release and bigtime speed increase we bit the bullet and ordered it...
Beam assignments are set in stone for each location, can't be changed or picked from.
As far as tips go, before you sign off on the tablet or phone the installer hands you when the install has completed, make sure a computer is connected and browse the internet a little bit to make sure it's working as intended.
If you elected to do a pole mount install, make sure the installer puts a bolt, or something else on the end of the pole to prevent it from turning in the concrete, and that the installer uses enough concrete to support the pole.
Also be aware you are in a 2 year contract, and have a monthly data allowance, your first 20 days the service will reset multiple times per day so that your devices can grab updates as needed...
Savage wrote:
Thanks for your reply c0rr0sive! It's good to know that the beams are set in stone and they have one that is almost centered on our area so we should get great signal.
Where is it that you are seeing information on Gen5 beams?
I searched Jupiter 2 satellite beam map and this came up:
https://www.satbeams.com/satellites?id=2556
https://www.satbeams.com/satellites?id=2556
Savage wrote:
I searched Jupiter 2 satellite beam map and this came up:
https://www.satbeams.com/satellites?id=2556Savage, those beam locations are incorrect. Those are based on the ES17 satellite, which has markedly different beam locations than the ES19, both in location and numbering.
Hopefully they will have the correct beam locations fot the ES19 soon, but I imagine it will be a little while before that happens.
Edit: I didn't see it until afterward, but I'm very glad that your installation went well. And I agree, the speeds are fantastic.
