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Hughes router HT2000W, Hp 7525 printer compatibility issues. Can't make router accept mac address

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Wblo
New Poster
‎05-03-2017 07:05 PM
‎05-03-2017 07:05 PM

Hughes router HT2000W, Hp 7525 printer compatibility issues. Can't make router accept mac address

have talked to support 3 times and they haven't found a solution.   mac address has been entered into mac filtering table, but router doesn't recognise it.  Can anyone help? 

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Matt_Is_My_Name
Sophomore
‎05-03-2017 08:19 PM
‎05-03-2017 08:19 PM

Did they have you try changing the wifi security protocol to WPA2? I did a bit of googling using your printer's model number and it appears to support WPA2.

 

As I don't have that router, I don't know exactly where the setting would be located.. but if you got deep enough to get to the mac filtering table, I'm sure you know about where it is!

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Matt_Is_My_Name
Sophomore
‎05-03-2017 08:19 PM
‎05-03-2017 08:19 PM

Did they have you try changing the wifi security protocol to WPA2? I did a bit of googling using your printer's model number and it appears to support WPA2.

 

As I don't have that router, I don't know exactly where the setting would be located.. but if you got deep enough to get to the mac filtering table, I'm sure you know about where it is!