HughesNet Voice just recently stopped

[kitnbob]

HN Voice modem stopped responding just recently. No dial tone.

I hear a recorded message  "your device is not registered with your service provider"  in a rather pleasant female voice followed by a rude sounding "busi-signal".

I have very slow access to the logs in the Inno Media ATA Modem.

The last entry in the Call (ID) logs was 2020-10-21 18:33:09",0,0.6,"Inbound","2529965628"

The last entry in the Voicemail log were between the dates;  2020-11-27 8:45 am to 2020-11-29 (I just called myself from cell phone)  

After only 1 ring the recorded message was "the number is not answering, please leave a message"  again in the rather pleasing female voice  NOT Mine. the files are only 1.45 KB (no ".wav" data)

The modem is responding ........  however not near fast enuf to stream my phone calls.

Did the modem take a dump?

[kitnbob]

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@Liz wrote:

............. Test calling your VOIP number from a cell phone using wifi calling over your HughesNet network isn't ideal.

.

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(Heh Heh)  You can test call my VIOP number if you want.   Do You have my number? 

[kitnbob]

I just noticed, while viewing My Services.

11/29/2020Do you suppose that the current Term ending could have something to do with my problem?

I shouild point out that those prices are not correct either.

I have been paying more for the past year.

just sayin..

[maratsade]

I think that's the date your monthly bill gets generated. It wouldn't disrupt service.

[GabeU]

@kitnbob 

No, it wouldn't have anything to do with that.  That term thing is a bit goofy, but next month, after the 19th, it will say "Current term ends 12/19/2020".  It has to do with your service month.  

This is mine...

Why it's a month behind I have no clue, as it should say 12/4/2020, which is when my current service month ends.  The same with yours.  It should say 12/19/2020.

Regarding the price, don't forget that there is a $14.99 lease fee, plus taxes.