Forum Discussion
HughesNet did not tell me the phone line would not be compatible with my FAX line, they put me out of
HughesNet did not tell me the phone line would not be compatible with my FAX, I no longer have a FAX line to help the Veterans I deal with everyday. WHAT the hell? HughesNet tells me now it is my pro...
- Hello Ronnie
We've had the call reviewed and found that during the call it was not mentioned that faxing services would be required or that a fax machine would be used. I understand this is a hindrance to your work and mission so I do want to help. I can cancel just the Voice service without cancelling the internet or I can do both. Unfortunately we don't offer a traditional fax service, so with our internet the only option is either a separate land line or as BirdDog recommends, e-fax.
Please let me know what you would like to do. Any cancellations would have the early termination fees waived, of course.
Thank you
Amanda
Doesn't fix the issue with the VoIP line not supporting FAX but there are numerous online FAX services which work great. I've used them myself. As long as you have a scanner you can scan documents and send them. You can receive documents in your email that are faxed to you and print them. They assign you a FAX phone number that feeds everything to your inbox and the people on the other end notice no difference.
Would think at least one of the service providers would give you some kind of discount for being a charitable organization especially dealing with Veterans. Could explain the situation to them.
Would think at least one of the service providers would give you some kind of discount for being a charitable organization especially dealing with Veterans. Could explain the situation to them.
