Forum Discussion
HughesNet did not tell me the phone line would not be compatible with my FAX line, they put me out of
HughesNet did not tell me the phone line would not be compatible with my FAX, I no longer have a FAX line to help the Veterans I deal with everyday. WHAT the hell? HughesNet tells me now it is my pro...
- Hello Ronnie
We've had the call reviewed and found that during the call it was not mentioned that faxing services would be required or that a fax machine would be used. I understand this is a hindrance to your work and mission so I do want to help. I can cancel just the Voice service without cancelling the internet or I can do both. Unfortunately we don't offer a traditional fax service, so with our internet the only option is either a separate land line or as BirdDog recommends, e-fax.
Please let me know what you would like to do. Any cancellations would have the early termination fees waived, of course.
Thank you
Amanda
You're welcome and I understand your frustration by not being told about no support for a FAX machine on HughesNet voice service.
I'm a customer also and a Veteran so respect that you are helping others.
The good thing about the online solutions I mentioned is that in many cases you can do things directly on the computer and don't even have to print them. This saves paper, ink, toner and such. The cost savings may actually offset any cost for the online FAX service. Will still need a printer with a scanner as I mentioned before but pretty much makes an actual FAX machine obsolete.
Of course, will need to keep important things in files if not printed and back them up periodically. Hopefully you already have PDF viewing and editing capability as that is the best and easiest way to handle important documents.
Best of luck getting things worked out and thanks very much for what you are doing for Veterans.
I'm a customer also and a Veteran so respect that you are helping others.
The good thing about the online solutions I mentioned is that in many cases you can do things directly on the computer and don't even have to print them. This saves paper, ink, toner and such. The cost savings may actually offset any cost for the online FAX service. Will still need a printer with a scanner as I mentioned before but pretty much makes an actual FAX machine obsolete.
Of course, will need to keep important things in files if not printed and back them up periodically. Hopefully you already have PDF viewing and editing capability as that is the best and easiest way to handle important documents.
Best of luck getting things worked out and thanks very much for what you are doing for Veterans.
