Forum Discussion

TANatPATS's avatar
TANatPATS
Freshman
7 years ago

I can not access ANY Microsoft websites of Microsoft accounts.

Liz or Amanda, I can not access any microsoft wesite.  I belive Hughesnet has blocked them PLEASE HELP!!  This is the 2nd time this has happened in 3 months, I can not acces any much needed document'...
Performance
  • Amanda's avatar
    Amanda
    7 years ago

    Hello,

     

    Yes the issue is still ongoing. The biggest hurdles are over but yes there will still be access issues. It is possible you can try changing the DNS setting in the modem to see if a different server can get you there. 

     

    Instructions can be found at http://support.hughesnet.com/sites/support.hughesnet.com/files/inline-files/1041264-0001_a.pdf (see page 30 for DNS settings) - you can try a widely used DNS address set like Google's:

     

    Primary: 8.8.8.8

    Secondary: 8.8.4.4

  • KatBro's avatar
    KatBro
    7 years ago

    Yes it's fixed!  I live about about 30 miles south of TANatPATS, had the same problem, and have been watching this thread- although some other sites that end in .gov were also affected.  Thanks, Amanda. 

     

    Last time this happened (a few months ago) it WAS a DNS cache problem.   

TANatPATS's avatar
TANatPATS
Freshman

OK my husband who has a seperate laptop & seperate outlook email account can not access his email or ANY Microsoft website but can access all other websites.  It seems to me that microsoft is possibly blocking or not accepting my hughesnet isp.  It keeps timing out.

maratsade's avatar
maratsade
Distinguished Professor IV
7 years ago

"  It seems to me that microsoft is possibly blocking or not accepting my hughesnet isp.  It keeps timing out."

 

No, that's not it. You've been told what the issue is and that it's being worked on.