I receive double copies of emails (through Windows Live Mail)but cannot send any.

[cookemountain]

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Subject 'Supporting documentation'

Server: 'smtp.hughes.net'

Windows Live Mail Error ID: 0x800CCC0F

Protocol: SMTP

Port: 25

Secure(SSL): No

Socket Error: 10053

Tried all the obvious things... what now?

[MarkJFine]

You're not using SSL.

Outgoing mail settings:
   server: smtp.hughes.net
   port: 465

   "Use SSL" should be checked

   authentication should also be set to your username and password.

[cookemountain]

I'll give it a try and let you know, but the current settings have worked for years... until today.

[cookemountain]

Tried that... the email apparently sent, at least it left the outbox, but now the email will neither send nor receive.

[MarkJFine]

How can it no longer send or receive if it just sent an email? I don't understand what you're saying.

[MarkJFine · Accepted solution]

Here are the settings you should use, please don't use anything else:

Incoming mail settings:

server: mail.hughes.net

port: 995

"Use SSL" should be checked

authentication should also be set to your username and password.

Outgoing mail settings:
server: smtp.hughes.net
port: 465

"Use SSL" should be checked

authentication should also be set to your username and password.

[cookemountain]

Cool new issue.  Now my Windows Live Mail won't do anything but show me the send/receive detail box... no 'home page'.

I'll be going for a while, going to restart, again.

Thanks

John

[cookemountain]

Live mail opened with the restart, all seems well.  It seems that a Windows update reset EVERY setting to default.

Many thanks.

[MarkJFine]

You may be on to something. However, I was under the impression that Senacor (the email subcontractor) finally upgraded to TLS 1.3 and moved to SSL-only email in the process, which is common practice now.

[cookemountain]

The email I sent left the outbox, never arrived at the destination.  Now I cannot send or receive anything.  for example,  I am not getting your messages via email, I have to refresh this page to read them... nothing arrives in my inbox.