Forum Discussion
Intermittent internet loss Status code 12.7.1 A transmit problem has occured
Hi all, I've made comments to Chicagojohn's post over the past week. My connection issues, like his continue. A repairman came out on 3-10-17 and replaced the radio on the dish with the hope that ...
Good morning,
The fix was rolled out this morning on beams 21 and 29. Please monitor your performance over the next few days and let me know if you see any significant improvement.
Your cooperation, patience, and understanding are much appreciated.
Hi Michael,
You're very welcome. Please check your PMs and feel free to come back to the community if you need anything or would like to help others.
Liz wrote:Good morning,
The fix was rolled out this morning on beams 21 and 29. Please monitor your performance over the next few days and let me know if you see any significant improvement.
Your cooperation, patience, and understanding are much appreciated.
No outages since the fix on Friday. Even with overcast skies, light rain, and at times dense fog. All is well. Thanks again.
Reporting two more drop outs last night. 10:05 through 10:11 and 10:19 through 10:26. Same code 12.7.1. Local skies were clear.
Sunday 3/19
Down once again at 10:55 through 11:03 am. Same code, clear skies.
- I've had the same issue for 3 weeks. Had a repairman out last Wednesday and he reported that tech support told him the issue was with their Jupiter satellite and they were attempting to resolve it. He said it should have been repaired as of that day but this afternoon I've had the issue again. It's the first time in over 2 years I've had any problems with them. Their help desk has no clue. Hopefully it's resolved soon since where I live options are very limited.
I'm courious about what part of the country you live in. Do you mind sharing?
JerryJ wrote:
I've had the same issue for 3 weeks. Had a repairman out last Wednesday and he reported that tech support told him the issue was with their Jupiter satellite and they were attempting to resolve it. He said it should have been repaired as of that day but this afternoon I've had the issue again. It's the first time in over 2 years I've had any problems with them. Their help desk has no clue. Hopefully it's resolved soon since where I live options are very limited.JerryJ
I'm courious about what part of the country you live in. Do you mind sharing?
- Yep I reside in northwest Illinois.
MSmith wrote:Sunday 3/19
Down once again at 10:55 through 11:03 am. Same code, clear skies.
Check the skies at your gateway. Often the weather at the gateway influences your access.
Check your system control center a http://192.168.0.1. Look for the Gateway ID number under System Information.
ETA: Here's a list (it's not complete, though)
#1: Salt Lake City UT
#2:Albuquerque NM
#3: Amarillo TX
#4:Billings MT
#5:Midland TX
#6:Flagstaff AZ
#8:North Platte NE
#9:Missoula MT
#11:El Paso TX
#12:Tucson AZ
#13:Rapid City SD
#14:Edmonton, Canada
#15:Regina, Canada
