Internet is abysmal but the privacy and security issues are far worse
I’ve had HughesNet for exactly 1 month. I use WiFi for my phone. No TV’s at all right now. So far I’ve called customer service at least 5 times and the tech has been to my house 3 times. The lagging and slow loading of ANYTHING has made me bald pulling my hair out but tonight’s episode takes the cake. Tonight my internet went down twice for no reason. While talking to the rep I also asked her why my roommate was getting emails concerning my account. She told me that they can’t control who gets the emails or send account notifications to just one email. (Mind you I am the only account holder.) ANYBODY that accesses my WiFi will get the emails. Wait! What? If I allow 1000 friends to access my WiFi, any or all of them will get account notification emails on MY account? That is not only an invasion of my privacy and security but it’s an invasion of my roommates privacy. How did they even get her email address? She didn’t sign up or ask for this garbage. This is a l**s*** waiting to happen.
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Yes Sir, I’m aware that it’s a billing issue and I am taking care of it. But why is my account information (billing or otherwise) being popped up on non-related or non-authorized persons phones? It’s not even popping up on my phone or email. And I was specifically told by the rep last night that they can’t control who gets it, just that anyone with access to my WiFi will get it. How is this not a major issue?
This message will pop-up on any device connected to the service until the billing issue is resolved on your end. We are not able to limit the number of devices that receive this message.
@Jay , I took a screenshot with my iPhone, then opened a post (using Chrome browser for iOS). I don't seem to have any option to copy images from my camera roll.
Unfortunately no. I don’t have access to any other devices. I had a laptop about 4 years ago but Windows 10 ticked me off and I sold it after not touching it for 3 years.🤦♀️
Also, when you are able to post the screenshots, I recommend avoiding any screenshots that may contain personal information such as your address, phone number, or account number.
