Forum Discussion
I feel for you. I have been going through this same thing since Nov 2017. Everytime I spend 2 hours talking to support they tell me everything is fine. I have a business and can tell you it is not. The connection and speed is all over the board. Since June 28 I have been at dial up speeds. It is a waste of time to talk with s upport. I have spend over 20 hours talking with support and trying their ridiculous processes. This is not changing and it is because of tooooo many people on a service that is not working correctly - my opinion. Wasted time, lost income, lost clients and frustration is all I have to show for my monthly payments to HughesNet.
This is a technical support site. You may want to start your own topic so your issues can be addressed and fixed. Complaining will not fix the issues you are having with your system, nor will it help anyone else fix theirs. You'd get a lot more out of this site if you posted your specific issues under your own thread and worked proactively with the Hughesnet staff to troubleshoot your system.
*I am not a Hughesnet employee or representative.
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