Forum Discussion
Modem / Connection failure
For the past several days, I have lost connectivity many times. The problem is chronic. A power-down reset of the HT2000 usually fixes it. Sometimes the modem status is OK, sometimes it says - Tr...
Hi folks,
This was addressed by engineering last Wednesday. Please let me know if you're still seeing the same behavior.
Thanks,
Liz
The beam has been having on-again/off-again issues since the weekend.
It's either the rain in San Diego, user loading, or someone on the beam is running something that's messing it up the software.
I tend to think it's the middle one, since it seems to occur during peak-ish hours (even for a pandemic).
Yeah...
SDO has been having issues the last few weeks... Mark on 068 gets the same errors... Where as I, on 066 get frequent DNS lookup failures, or just generic timeouts when trying to connect to a website yet modem reports perfectly fine.
Thanks for the info.
Is there anyway to obtain repair status reports?
FWIW, I experiened the last occurance between 2:30 PM EST and 8:30 PM
Woody
.Hello folks,
Thank you for posting and sharing your feedback. I just checked our engineering reports and this latest one does indicate they're working on degradation on 68 that's affecting some sites. I'll keep you posted once there are new updates to share.
Your patience and understanding are much appreciated.
Thanks,
Liz
Hi folks,
This was addressed by engineering last Wednesday. Please let me know if you're still seeing the same behavior.
Thanks,
Liz
