HughesNet Community

Mystery Connected Device has only fair connection

Showing results for 
Search instead for 
Did you mean: 

Mystery Connected Device has only fair connection

Device Information
IPV4 Address:
MAC Address: 3A:48:76:A5:5D:7E
Connection Type: wl1
This device is using 25% of my data and often shows a FAIR or BAD connection, but I can't figure out what device it is.
Has anyone got a clue for me?
Distinguished Professor IV

The reps might be able to give you more of an idea what the particular device is, though they may take a day or two to reply. 


I'd turn each device off one by one, or at least the WiFi of the device. Then check to see which device disappears from the list of connected devices. You should eventually be able to determine which one it is.


If it's something eating your data without you actively using it, check things like cell phones, Fire TV sticks, Rokus or even a satellite TV receiver. Those devices can do updates on their own, though with the phones it depends on your settings.

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Welcome to the HughesNet Community!

The HughesNet Community is here for you
to find answers and ask fellow HughesNet
subscribers for help. This is a great
opportunity to discuss and share your
expertise to enhance your HughesNet
experience and that of fellow subscribers.

Visit the About the Community board for
information on how to get started with using
this resource.