Forum Discussion
Network light out no internet
Our internet will not work. Rebooted it. Unplugged it. Network light still out. Internet not working. :((((
Hello Adamsfamily,
Thank you for reaching out. Your best option is to please call 800.347.3272 for support. This community is geared towards our residential customers; the moderators have limited capabilities with business (SME) accounts. We appreciate your understanding.
-Liz
Nobody reaching out to help. This is absolutely absurd.
It can take upto 48 business hours before you receive a reply from a Hughesnet Rep since your initial posting.
You have stated you have a statecode of 12.7.1, tons of things can cause this, so just wait a little bit till a Hughesnet Rep can look into your account and perform diagnostics.
