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Network light out no internet

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New Poster

Re: Network light out no internet

Yes I have. It’s Mac laptop.
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New Poster

Re: Network light out no internet

Nobody reaching out to help. This is absolutely absurd.
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Associate Professor

Re: Network light out no internet

It can take upto 48 business hours before you receive a reply from a Hughesnet Rep since your initial posting.

You have stated you have a statecode of 12.7.1, tons of things can cause this, so just wait a little bit till a Hughesnet Rep can look into your account and perform diagnostics.

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Moderator
Moderator

Re: Network light out no internet

Hello Adamsfamily,

 

Thank you for reaching out. Your best option is to please call 800.347.3272 for support. This community is geared towards our residential customers; the moderators have limited capabilities with business (SME) accounts. We appreciate your understanding.

 

-Liz

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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