Forum Discussion
No Connectivity
Lost internet connectivity about 10 p.m. last night. Even though I had rain in the area last night, there was NO power outage. When I checked the modem, all the lights were out, so I unplugged the unit for a minute and plugged it back in. I can only get the power and WiFi lights. System, Receive, LAN and transmit lights stay off. (note: I did NOT push the WPS button.) Also, I cannot reach the "System Control Center". If there is nothing more to try, then I suspect the modem may be the issue?
Hello cybercycle1,
It does look like you could use a new modem. I have scheduled one to be shipped out to you!
-Jay
Hello cybercycle1,
It does look like you could use a new modem. I have scheduled one to be shipped out to you!
-Jay
Jay wrote:Hello cybercycle1,
It does look like you could use a new modem. I have scheduled one to be shipped out to you!
-Jay
Thanks, Jay. I really appreciate it.
I'm happy to help! Please let me know if you experience any issues with the new modem.
-Jay
