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No internet connection to computer

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Freshman

No internet connection to computer

Modem working do have Wi-Fi to tablets but no connection to my computer. I have opened up the network settings for my computer and there is no network information on my computer and I cannot find the IP address to reinstall the network to my computer

1 ACCEPTED SOLUTION

Accepted Solutions
Distinguished Professor IV

Re: No internet connection to computer

@Tazkidd892 

 

A couple of things you can try...

 

1.  Reset the network adapter(s).  For Windows, the instructions are here.  I'm specifically referring to what's done in Method #2.  

 

2.  Uninstall the WiFi adapter in the Device Manager, then click the "Scan for hardware changes" icon near the top of the Device Manager to reinstall it.  

 

3.  Check to make sure you have the latest drivers installed in the WiFi adapter.  You should be able to download the latest from the manufacturer's website, whether that be the website of the computer, the motherboard or the adapter itself (the last if you physically installed a the adapter yourself). 

 

Also, just in case this applies, even today many computers still cannot not utilize the 5GHz WiFi band.  If you're trying to connect to the 5GHz band, make sure your computer is capable of doing so.

 

One last thing you can try is power cycling the modem.  Though the problem likely lies with the computer itself, power cycling the modem can sometimes fix things you wouldn't expect.  To do so, shut down your computer, then unplug the HughesNet modem.  Wait for at least one minute, then plug the modem back in.  After waiting at least five minutes, which gives the modem time to be fully back up and ready, start your computer and see if you can connect.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

View solution in original post

3 REPLIES 3
Distinguished Professor IV

Re: No internet connection to computer

@Tazkidd892 

 

A couple of things you can try...

 

1.  Reset the network adapter(s).  For Windows, the instructions are here.  I'm specifically referring to what's done in Method #2.  

 

2.  Uninstall the WiFi adapter in the Device Manager, then click the "Scan for hardware changes" icon near the top of the Device Manager to reinstall it.  

 

3.  Check to make sure you have the latest drivers installed in the WiFi adapter.  You should be able to download the latest from the manufacturer's website, whether that be the website of the computer, the motherboard or the adapter itself (the last if you physically installed a the adapter yourself). 

 

Also, just in case this applies, even today many computers still cannot not utilize the 5GHz WiFi band.  If you're trying to connect to the 5GHz band, make sure your computer is capable of doing so.

 

One last thing you can try is power cycling the modem.  Though the problem likely lies with the computer itself, power cycling the modem can sometimes fix things you wouldn't expect.  To do so, shut down your computer, then unplug the HughesNet modem.  Wait for at least one minute, then plug the modem back in.  After waiting at least five minutes, which gives the modem time to be fully back up and ready, start your computer and see if you can connect.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

View solution in original post

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Freshman

Re: No internet connection to computer

Thank you, up and running

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Distinguished Professor IV

Re: No internet connection to computer


@Tazkidd892 wrote:

Thank you, up and running


You're welcome.  That's great to hear.  🙂


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro