Forum Discussion
No service since 2018.09.21 - 12.7.1 status
Modem has shown a persistent System State code of 12.7.1 since this past Friday. Have reset (hard power-cycle and soft-reset) modem several times, with same results each time. Satellite / Gatewa...
Thank you. That signal strength is concerning as it should be around 85 or higher. We'll need a technician to address this and re-align your dish to improve your signal. In addition I'm going to have him bring equipment with him to replace the modem or radio if necessary. I've sent you a private message with further details.
-Brooke
Hi Brooke,
Rx Signal Strength is currently 44, which is about typical from what I've seen. Highest tends to be low 50s, down to 30-ish when weather gets bad...
SBC State Code is 0.0.0.
Thanks,
-Cory
Thank you. That signal strength is concerning as it should be around 85 or higher. We'll need a technician to address this and re-align your dish to improve your signal. In addition I'm going to have him bring equipment with him to replace the modem or radio if necessary. I've sent you a private message with further details.
-Brooke
