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brittninb's avatar
brittninb
New Poster
3 years ago

Not connecting to the internet

I have tried resetting my modem several times and still cannot connect to the internet. On the modem the System and Receive are off the Transmit is mostly off, and the LAN and WiFi are on and blinking. We had a storm roll through earlier this week so I think the dish may have gotten knocked off center but I'm not sure. Any help is appreciated! 

  • The HughesNet reps on this site can check your modem remotely, but they won't be in until tomorrow. You may want to try calling the 24/7 toll free customer service number (866-347-3292). 

     


    brittninb wrote:

    I have tried resetting my modem several times and still cannot connect to the internet. On the modem the System and Receive are off the Transmit is mostly off, and the LAN and WiFi are on and blinking. We had a storm roll through earlier this week so I think the dish may have gotten knocked off center but I'm not sure. Any help is appreciated! 


     

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    The HughesNet reps on this site can check your modem remotely, but they won't be in until tomorrow. You may want to try calling the 24/7 toll free customer service number (866-347-3292). 

     


    brittninb wrote:

    I have tried resetting my modem several times and still cannot connect to the internet. On the modem the System and Receive are off the Transmit is mostly off, and the LAN and WiFi are on and blinking. We had a storm roll through earlier this week so I think the dish may have gotten knocked off center but I'm not sure. Any help is appreciated! 


     

    • GabeU's avatar
      GabeU
      Distinguished Professor IV

      vikitrola wrote:

      Mr too

       


      You should start a new topic if you'd like help.