Forum Discussion

Oletrapper's avatar
Oletrapper
Freshman
6 years ago

Please close your browser message.

I have searched for an answer but found none. My problem: When logging out of any/all hughes email accounts, system continues to cycle and finally a message box appears that says, "Please close your...
Performance
  • Liz's avatar
    Liz
    6 years ago

    Good morning Liz,  When I click on OK it takes me back to the Hughes home screen. That used to happen automaticly when I click on Logout of email account. It happens with mozilla firefox and crome

     

    Good morning Oletrapper,

     

    Thank you for confirming. This is normal; when I clicked the OK button I'm also taken back to the HughesNet homepage.

Oletrapper's avatar
Oletrapper
Freshman

Good morning again Gabe,  I followed the instructions of using the windows button and print screen at the same time to save the "Please close your browser" message. I do not have a Screenshots folder in my pictures. I did however find the save in Custom destinations folder which was/is a .ms file. I tried that and photos button above won't accept that file type. Only jpg,mpg,etc.

I tried this with the windows=print screen and alt+print screen. Neither would work. I am using Windows 7 and have Mozilla Firefox or Crome. Those are the only 2 browsers I use.  I'll keep playing with it. Thanks again. OT

GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago

Oletrapper 

 

That's interesting.  I'm so used to using one method for taking and posting screenshots that I'm not very familiar with the others, of which I just learned there are a few, such as having it temporarily saved to the clipboard so you can paste it into a message body, which sounds like the method you normally use.  To be honest, I didn't even know you could do that.  

 

In the end, though, you were able to get the picture posted, and that's what matters.  :)

 

Edit:  I just tried it with both Firefox and Chrome and the "Please close your browser" box popped up for me, too.  I clicked OK and it took me to the HughesNet homepage.  With the second one (Chrome) I manually closed the page after clicking OK.  

 

I'm pretty sure that it's just there as a reminder to close the open page when you're finished, and making you click OK is a way to verify that you've seen the message.  :)