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GW
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2 years ago

Please offer opinion on data drain, documented by Glasswire

This is very strange with an unfortunately long and tedious report. I've really never seen anything like this over my time with Hughes beginning in 2011. I'm trying to understand what happened with a...
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Glasswire","id":"message:140591","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:10225"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:140591"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:140591"},"body@stripHtml({\"truncateLength\":200})":" This is very strange with an unfortunately long and tedious report. I've really never seen anything like this over my time with Hughes beginning in 2011. I'm trying to understand what happened with a...","body@stringLength":"6453","rawBody":"

This is very strange with an unfortunately long and tedious report. I've really never seen anything like this over my time with Hughes beginning in 2011. I'm trying to understand what happened with an absurd amount of data loss that began sometime Friday Sept 1. This happened exclusively on my ethernet connected main computer. I just found it this morning. I only discovered it because my service plan rolls over tomorrow night. I wanted to set up an hourly testmy routine to run until then to see how poorly my Gen 5 service is doing this month. It appears whatever this thing is, ran until it consumed all of my monthly service plan allowance and then became disinterested.

 

For Friday, Glasswire says Google Chrome used 4.0 GB download out of a total 4.5 GB WAN. These 4 GB show up as going to IP 2a03:2880:f082:112:face:b00c:0:1823

 

 

 

 For Saturday, Google Chrome used 5.4  GB of the 6.1 GB total WAN.  4.9 GB shows going to the same IP 2a03:2880:f082:112:face:b00c:0:1823

 

 

Chrome typically uses 15-50 MB per day. There isn't a lot I use it for. I did use it for hours Saturday afternoon to work on a complicated google docs investment spreadsheet using source data read in Vivaldi but the drain started the day before so it can't be related. Typically, my main and most regular usage for Chrome is leaving my Hughesnet SCC page open forever and sifting junk/reporting phishing mail at the live.com web interface for my outlook email accounts used by Thunderbird. Otherwise it's only used for managing my Google Merchant accounts and other Google services and the occasional search using Startpage.

 

 

Looking up the plain English iteration of the offending IP 2a03:2880:f082:112:face:b00c:0:1823

reveals it's edge-video6-shv-02-ord5.fbcdn.net.

 

I can't find any of this in any of the Glasswire history prior to Friday.  Going to the plain English iteration of the IP reveals it's a stinkin facebook page that says:

-------------------------------------------------------------

Sorry, something went wrong.

We're working on it and we'll get it fixed as soon as we can.

Go Back

Facebook © 2022 · Help Center
 
-------------------------------------------------------------

Using that \"Go Back\" link takes me to a facebook log in page.

 

Funny since I do not use facebook. The only time I ever open a facebook page is within an isolated Firefox Facebook Container tab. I do have a couple of old fake facebook accounts.  I can't remember the last time I logged in with one and would never use something like Chrome for that.

 

A very odd thing is this facebook page is only accessible when connected through Hughesnet,

 

When connected by Verizon I can only get this in Firefox  \"Hmm. We’re having trouble finding that site. We can’t connect to the server at edge-video6-shv-02-ord5.fbcdn.net.

 

The exact same thing happens when accessing this address from one of my wifi connected windows computers. I can see it when connected by Hughesnet but not when connected by Verizon. Even worse, the exact same thing happens when using my android phone. All this makes it appear it's all something to do  with the Hughes network.

 

The Glasswire log for 8 am shows only 107.9 MB went to this same IP 2a03:2880:f082:112:face:b00c:0:1823 today but that hasn't increased since I discovered it when I woke the computer up at 5:30 this morning to do some work.

 

 

 

 

 

I left everything going as is until 8 am when I disabled the ethernet supplying the Hughesnet and reconnected by alternate ethernet using Verizon. The drain to 2a03:2880:f082:112:face:b00c:0:1823 for today hasn't increased so maybe it's over.

 

 

 

The computer is clean. A Bitdefender scan of the C: drive shows absolutely nothing. Chrome did get an update Thursday afternoon but I don't see how that could have set something off to start running Friday.

 

Any thoughts?  Thanks!

 

 

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Edge is just one of the video issues. I assumed it was edge from the domain edge-video6*. When you expanded it, it's definitely a Facebook data server domain (fbcdn.net is Facebook's content data repository). You may not be able to access that domain directly. That said, Facebook does the same thing as Edge. They show and pre-load videos (some are ads) as you scroll them whether you want them or not. My wife used to scroll Facebook a lot on her phone until I pointed out how much data it uses behind the scenes - about the same rate as streaming an HD movie. What also doesn't help are all the high-res images that take a tremendous toll on data usage as well.

 

As to your remark about not changing what you do: Just remember that these platforms (and browsers) are updating what they do and how they do it constantly, many with complete disregard to those of us trying to conserve data usage - they're more driven by improving performance to the general public. Facebook is also notorious for changing your user-settings about not auto-loading video. In fact they change their platforms so fast that Facebook and it's family of apps (Messinger, Instagram, etc.) update just about twice a week now.

 

Since you stated you don't actually use Facebook, it may still be possible that Chrome has a Facebook plugin that is activating in the background, or some page you go to uses Facebook's CDN for their ads. This brings up another point: Just about anything that shows any kind of video or animation is going to be a black hole for data anymore, mainly because the videos themselves are becoming more and more hi-res. That includes games that show video ads.

","body@stringLength":"1702","rawBody":"

Edge is just one of the video issues. I assumed it was edge from the domain edge-video6*. When you expanded it, it's definitely a Facebook data server domain (fbcdn.net is Facebook's content data repository). You may not be able to access that domain directly. That said, Facebook does the same thing as Edge. They show and pre-load videos (some are ads) as you scroll them whether you want them or not. My wife used to scroll Facebook a lot on her phone until I pointed out how much data it uses behind the scenes - about the same rate as streaming an HD movie. What also doesn't help are all the high-res images that take a tremendous toll on data usage as well.

 

As to your remark about not changing what you do: Just remember that these platforms (and browsers) are updating what they do and how they do it constantly, many with complete disregard to those of us trying to conserve data usage - they're more driven by improving performance to the general public. Facebook is also notorious for changing your user-settings about not auto-loading video. In fact they change their platforms so fast that Facebook and it's family of apps (Messinger, Instagram, etc.) update just about twice a week now.

 

Since you stated you don't actually use Facebook, it may still be possible that Chrome has a Facebook plugin that is activating in the background, or some page you go to uses Facebook's CDN for their ads. This brings up another point: Just about anything that shows any kind of video or animation is going to be a black hole for data anymore, mainly because the videos themselves are becoming more and more hi-res. That includes games that show video ads.

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Mark, thanks for the info and sharing your experience but for one thing, I don't use Edge.  I neutered that browser in all of the computers quite some time ago. It doesn't even update.

 

Regardless, this isn't what happened here. For this to happen, there must be change. Nothing here has changed. There never is and never has been a news feed or google home page running in my Chrome so that possibility is out. The only things running in my Chrome are the same assortment of tabs that have been open in Chrome for years. They restore with every reboot and don't change. None have ever gone berserk. The only one that refreshes automatically is whatever Outlook account is loaded into outlook.live.com at the time. There's no reason for this browser to jump from averaging less than 50 mb a day to an average of more than 4500 per day. And then suddenly stop the drain with no changes in the browser at all

 

Nothing open in any tab could have changed the data usage of this very limited use browser from maybe a GB a month to 9.4 GB in two 24 hour days before suddenly stopping on it's own after depleting my plan data and 3.9 GB of my token bytes. On this, the third day the data drain dropped to 107.3 MB. I notice that number has now increased to 108 MB for the day. We'll see what Glasswire says tomorrow but it appears to be done.

 

Still, at this time nothing here can access the problem IP 2a03:2880:f082:112:face:b00c:0:1823 aka edge-video6-shv-02-ord5.fbcdn.net unless it's connected via Hughesnet. Connect through Verizon and the page cannot be loaded. This makes it look like it's something suspiciously particular to the Hughes network.

 

 

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Mark, thanks for the info and sharing your experience but for one thing, I don't use Edge.  I neutered that browser in all of the computers quite some time ago. It doesn't even update.

 

Regardless, this isn't what happened here. For this to happen, there must be change. Nothing here has changed. There never is and never has been a news feed or google home page running in my Chrome so that possibility is out. The only things running in my Chrome are the same assortment of tabs that have been open in Chrome for years. They restore with every reboot and don't change. None have ever gone berserk. The only one that refreshes automatically is whatever Outlook account is loaded into outlook.live.com at the time. There's no reason for this browser to jump from averaging less than 50 mb a day to an average of more than 4500 per day. And then suddenly stop the drain with no changes in the browser at all

 

Nothing open in any tab could have changed the data usage of this very limited use browser from maybe a GB a month to 9.4 GB in two 24 hour days before suddenly stopping on it's own after depleting my plan data and 3.9 GB of my token bytes. On this, the third day the data drain dropped to 107.3 MB. I notice that number has now increased to 108 MB for the day. We'll see what Glasswire says tomorrow but it appears to be done.

 

Still, at this time nothing here can access the problem IP 2a03:2880:f082:112:face:b00c:0:1823 aka edge-video6-shv-02-ord5.fbcdn.net unless it's connected via Hughesnet. Connect through Verizon and the page cannot be loaded. This makes it look like it's something suspiciously particular to the Hughes network.

 

 

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