Forum Discussion
Problem AGAIN with speed in evening!
- 8 years ago
bkeeper -our last discussion ended with upgrade and cancellation options. I have private messaged you about upgrading and what I can do for you.
Amanda
Hi Moderators,Tutors;
Know you are not interested and really don't care, but, thought I'd let you know.
Report on this last weekend;
This past weekend was (as they have been lately) not a good one for streaming. Actually, Saturday was not too bad. Speed stayed right around 1Mbps. to 3Mbps, most of the day, which was just enough that there was only a little buffering.
There was one time, in the evening Saturday, when we had to use my daughter's phone's “hot-spot” to watch the end of a video. Hughes was just buffering too much – every 30-40 seconds.
I didn't even try very much to stream with Hughes on Sunday.
According to those in the know (Hughes moderators and tutors) we will just have to get used to the poor streaming during prime time.
This is from a posting (reply) to me a few days ago from CORROSIVE (One of Hughes tutors).
“Not sure what HughesNet can do, the Ultra plan no longer exists, and Jupiter One is "at capacity", which mostly means that it has been oversold. The only thing you can do is wait things out and hope enough people on your beam/gateway assignment decide to jump to Jupiter II, or wait to see if Hughes offers Ultra like plans on Jupiter II”.
So, right now I am “waiting things out and hoping”. Will let you know in a few days what is happening.
Thanks,
Bkeeper
Really tired of how slow it is in the evening hours, been happening for the last 6 months and getting worse. Wish I had another option!!! HughesNet overcharges and does not provide reasonable service.
- GabeU8 years agoDistinguished Professor IV
As it stands right now, the only option may be upgrading to Gen5. For most, this has greatly improved their experience, though this isn't guaranteed.
With that said, as more people upgrade to Gen5 and migrate to the new satellite, Gen4 service on the ES17 satellite should improve.
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