Forum Discussion

23lucybaby's avatar
23lucybaby
New Member
2 years ago

Reinstall stuck on pointing

Can someone please abort this process. My internet was working,but slow so I tried a reinstall and now it's not working at all. I saw a previous post about the agent (Amanda) being able to abort this process and continue the registration 

Reinstall
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 years ago

    23lucybaby , 

    The HughesNet reps on this site will be back next week.  

    You may want to call the 24/7 customer service line at 866-347-3292 and see if they can stop the process from their end. 

  • Remy's avatar
    Remy
    Moderator
    2 years ago

    23lucybaby,

     

    Thanks for reaching out! I see it's your first post here. Welcome to the Community! I was able to get your account pulled up through your Community profile, and it seems you were able to get a technician visit since this post. That's great! Please let us know how the visit went, and if you encounter any additional issues.

     

    Thanks,

    Remy