Forum Discussion

keanerich1965's avatar
keanerich1965
New Member
2 months ago

Streaming

Just recently I can't stream WBZ on paramount + and everything else works perfect. Any idea's?

Performance

2 Replies

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  • Damian's avatar
    Damian
    Moderator
    2 months ago

    keanerich1965,

     

    Thank you for reaching out to us and I am sorry to hear this. Provided you have not exceeded your monthly data allotment which would result in reduced speeds, manually lowering the resolution should greatly help with this. If you are referring to something that broadcasts live video, there will be significant limitations when trying to stream live content using satellite internet technology due to latency. Using an Ethernet cable and reducing quality for live video can help but it may or may not be marginal -Damian  

  • MarkJFine's avatar
    MarkJFine
    Professor
    2 months ago

    Sometimes the Video Optimizer has a problem with 4K streams and times out. I've not noticed this on Paramount+ (yet), but have noticed it on some Amazon Prime ads.

    If you have the Video Optimizer engaged, you can temporarily disable it using the HughesNet phone app (Usage->Video Optimizer->Off) and then restart the stream. Remember to re-engage it once the stream starts, otherwise it will use a ton of data.