Forum Discussion

Seth111's avatar
Seth111
Freshman
4 years ago

SBC State: 22.3.24 (Registration failed because terminal move not allowed).

I tried to aim my own dish (states 22.1.1/22.2.1) …so I was messing around with my HT2000W and the dish up on my roof. I was doing great until I lost gateway. (I’m enrolled in a college cyber securi...
22.3.24
Performance
SBC Error
  • GabeU's avatar
    GabeU
    4 years ago

    Seth111 

     

    Unfortunately, it's likely that they will need to send a tech, both to ensure the dish is properly aimed and possibly re-register the modem.

Seth111's avatar
Seth111
Freshman

Thank you for the how to get a truck roll info and the reasons why. As you all can surmise I now work on a smart phone, swiping out replies on this ultra convenient glass surface, whenever the internet is down. So knowing how to get a tech out, here in one portal, is pretty convenient for me, right now. I'm looking forward swiping my answers to my online coursework and Moodle when my classes start Monday. So yup. A truck roll is pretty important at this juncture. I'm convincing myself that it's critical.

Remy's avatar
Remy
Moderator
4 years ago

Seth111,

 

Thank you for reaching out! We will likely need to get a technician on this case, but we first need some more information from you in order to pull up your account. Please send a private message to this link with an account number or phone number attached!

 

Thanks,

Remy