Forum Discussion

Tmullet26's avatar
Tmullet26
New Poster
5 years ago

Data allowance

Is hughesnet going to step up like others have and not cap us for our kids while they are doing schooling from home?? I already have the highest plan and it's almost gone already and they slow us way down and he can't do all his work...
  • GabeU's avatar
    GabeU
    5 years ago
    Klw62865 wrote:

    I too am curious about the data cap as an educator trying to do distance learning and keep updated on current situation. I know that other carriers are waiving data caps and pray that HughesNet will follow their lead. 

    Though I can't speak for HughesNet, it's unlikely that they will waive data caps as the system would not be able to support the tremendous increase in traffic without everyone's service slowing to an absolute crawl.  Those other services can do so because their capacities are many times what HughesNet's is and they have the "buffer room" to handle it without too bad of an effect.  

     

    It does appear that they may be doing something regarding FAP speed, however.  This is the announcement thus far.  

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Hi Tmullet26,

     

    We hear your concerns and are actively working on multiple solutions for our customers. We understand that this will change usage typical usage habits and needs. Please check back with us soon for an official statement.

     

    Your cooperation, patience, and understanding are much appreciated.

     

    Thanks,

    Liz

    • Klw62865's avatar
      Klw62865
      New Member
      5 years ago

      I too am curious about the data cap as an educator trying to do distance learning and keep updated on current situation. I know that other carriers are waiving data caps and pray that HughesNet will follow their lead. 

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        5 years ago
        Klw62865 wrote:

        I too am curious about the data cap as an educator trying to do distance learning and keep updated on current situation. I know that other carriers are waiving data caps and pray that HughesNet will follow their lead. 

        Though I can't speak for HughesNet, it's unlikely that they will waive data caps as the system would not be able to support the tremendous increase in traffic without everyone's service slowing to an absolute crawl.  Those other services can do so because their capacities are many times what HughesNet's is and they have the "buffer room" to handle it without too bad of an effect.  

         

        It does appear that they may be doing something regarding FAP speed, however.  This is the announcement thus far.