Signal strength drop

[Ricky]

My signal strength has dropped 20-30 percent in the recent months. Possible my dish is loose. At least not at optimal strength. Could someone check my system to see if it has been falling in the recent months? I would appreciate it.

Ricky

[Liz]

Hi Ricky,

Thanks for posting. Sure thing! I've looked into this and your signal strength is on par with your area (80-90). However I do see something else in the diagnostics and would like to replace your radio. Please let me know your preference for a site visit, morning or afternoon.

[Ricky]

Morning

[Liz · Accepted solution]

Good morning Ricky,

Thanks for letting me know. Your dispatch is currently scheduled for Thursday, Jul 26, 2018 between 08:00 and 11:00am  . Call us at 866.347.3292 and reference case #114022768 if you need to reschedule. Please let us know how the site visit goes.

[Ricky]

Thank you Liz for looking into my system for me. I appreciate it as well as the truck roll.

[Liz]

You're welcome, Ricky!