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Status meter

Junior

Status meter

Recieved a modem update this morning. Since then the status meter says modem not found. This is on my Win7 computer. The status meter is the old version. All other updates are current. I'm hoping someone on Gen4 knows a fix.

1 ACCEPTED SOLUTION

Accepted Solutions
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Instructor

Re: Status meter

Have you attempted to uninstall it and reinstall it?

Personal Machine: ECS B85H3-M | Intel i5 4460 | 16GB DDR3-1333 | eVGA 750Ti | Samsung 830 120GB - Server: ASUS M5A99FX Pro R2.0 | AMD FX8350 | 32GB DDR3-1600 ECC | Intel Quad Gigabit NIC | 2x Intel Gigabit NIC | IBM M5015 | 650w OCZ ZS PSU | eVGA LP 710 | 8x WD RE 4TB disks - http://chucksbasix.com
16 REPLIES
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Instructor

Re: Status meter

Have you attempted to uninstall it and reinstall it?

Personal Machine: ECS B85H3-M | Intel i5 4460 | 16GB DDR3-1333 | eVGA 750Ti | Samsung 830 120GB - Server: ASUS M5A99FX Pro R2.0 | AMD FX8350 | 32GB DDR3-1600 ECC | Intel Quad Gigabit NIC | 2x Intel Gigabit NIC | IBM M5015 | 650w OCZ ZS PSU | eVGA LP 710 | 8x WD RE 4TB disks - http://chucksbasix.com
Junior

Re: Status meter

I was wrong. The new meter does not work. It worked for one day then quit. I have uninstalled & reinstalled too many times to count.

The old status meter work until the modem update. Any suggestions?

Senior Instructor

Re: Status meter

@Reggie

 

What is the version of the meter that you are presently trying to use that is not working?


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Junior

Re: Status meter

I just tried to download and install the newest one 6.6.1. It says Javascript error. I hope this helps.Java error.PNG

Senior Instructor

Re: Status meter

@Reggie

 

That's actually an error that a few of us have seen before.  It, along with a solution, is discussed here.... https://community.hughesnet.com/t5/Tech-Support/Usage-meter-javascript-error/m-p/74827/highlight/tru...

 

Concentrate on Corrosive's solution (the link should open on his reply), as the accepted solution has some unnecessary steps.  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Teaching Assistant

Re: Status meter

Delete the folder C:\Users\Reggie\AppData\Roaming\HughesNet Usage Meter\ and restart. Somethings corrupting the .conf file.

Junior

Re: Status meter

I tried everything, even istalling an old version. Nothing helped. Could this problem be because my computer is an older x32 win7?

Instructor

Re: Status meter

Did you delete the folder mentioned by Mark?  That usually resolves the issue.

Personal Machine: ECS B85H3-M | Intel i5 4460 | 16GB DDR3-1333 | eVGA 750Ti | Samsung 830 120GB - Server: ASUS M5A99FX Pro R2.0 | AMD FX8350 | 32GB DDR3-1600 ECC | Intel Quad Gigabit NIC | 2x Intel Gigabit NIC | IBM M5015 | 650w OCZ ZS PSU | eVGA LP 710 | 8x WD RE 4TB disks - http://chucksbasix.com
Junior

Re: Status meter

Thank You. It worked.