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Status meter

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Teaching Assistant

Status meter

Recieved a modem update this morning. Since then the status meter says modem not found. This is on my Win7 computer. The status meter is the old version. All other updates are current. I'm hoping someone on Gen4 knows a fix.

1 ACCEPTED SOLUTION
17 REPLIES 17
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Teaching Assistant

Re: Status meter

I was wrong. The new meter does not work. It worked for one day then quit. I have uninstalled & reinstalled too many times to count.

The old status meter work until the modem update. Any suggestions?

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Distinguished Professor IV

Re: Status meter

@Reggie

 

What is the version of the meter that you are presently trying to use that is not working?


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Teaching Assistant

Re: Status meter

I just tried to download and install the newest one 6.6.1. It says Javascript error. I hope this helps.Java error.PNG

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Distinguished Professor IV

Re: Status meter

@Reggie

 

That's actually an error that a few of us have seen before.  It, along with a solution, is discussed here.... https://community.hughesnet.com/t5/Tech-Support/Usage-meter-javascript-error/m-p/74827/highlight/tru...

 

Concentrate on Corrosive's solution (the link should open on his reply), as the accepted solution has some unnecessary steps.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Associate Professor

Re: Status meter

Delete the folder C:\Users\Reggie\AppData\Roaming\HughesNet Usage Meter\ and restart. Somethings corrupting the .conf file.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Teaching Assistant

Re: Status meter

I tried everything, even istalling an old version. Nothing helped. Could this problem be because my computer is an older x32 win7?

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Associate Professor
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Teaching Assistant

Re: Status meter

Thank You. It worked.