Forum Discussion
System and Transmit light off
HT1100, system and transmit light not on. Checked plugs, rebooted, unplugged from wall and checked satellite. Nothing changed it.
Went to the 192.168.0.1 thru LAN and system status is marked RED and when connectivity test is ran it states "unable to resolve gateway. You do not have connectivity to the gateway"
Went to the 192.168.0.1 thru LAN and system status is marked RED and when connectivity test is ran it states "unable to resolve gateway. You do not have connectivity to the gateway"
Hi Savoietj,
I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Saturday, Oct 21, 2017 between 11:00 AM-02:00 PM. Call us at 866.347.3292 and reference case #106969531 if you need to reschedule.
Please let us know how the site visit goes.
Hi Savoietj,
I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Saturday, Oct 21, 2017 between 11:00 AM-02:00 PM. Call us at 866.347.3292 and reference case #106969531 if you need to reschedule.
Please let us know how the site visit goes.
