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The Connection was Reset - speed test error on Hughesnet.com

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The Connection was Reset - speed test error on Hughesnet.com

Hi... I keep getting this error and can't do a speed test. What might this mean? Thanks!

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Moderator
Moderator

Re: The Connection was Reset - speed test error on Hughesnet.com

Hello ahna, 

 

Thank you for reaching out to us here in the HughesNet Community! We're happy to have you!

 

Concerning the speed test on my.hughesnet.com, we were able to duplicate the error and have escalated this to our engineers for further investigation. As soon as I have an update, I will reply back here and let you know.

 

In the meantime, we recommend using testmy.net to perform any speed tests!

 

-Jay

Moderator
Moderator

Re: The Connection was Reset - speed test error on Hughesnet.com

ahna,

 

The speed test is back up and running now. Are you able to access it?

 

-Jay