Forum Discussion
dardoo
Freshman
24.1.1
Remy
4 months agoModerator
dardoo,
A 24.1.1 state code points to your monthly priority data being fully used. Were you having connectivity issues when this state code was pulled up?
Thanks,
Remy
- dardoo4 months agoFreshman
yes
- Remy4 months agoModerator
dardoo,
I would recommend attempting to access the site when you're unable to connect to your service, as the state code will be able to help us diagnose the issues you're experiencing. It seems that when I placed token data on the account, speed tests produced by the modem seem to have improved greatly. Do you experience any difference in service quality when your monthly priority data resets, every 27th of the month?
I will be PMing you an additional question, please let me know if you receive it!
Thanks,
Remy
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