Forum Discussion
This site can’t be reached The connection was reset error message.
I have come across one website I cannot reach. It is https://www.treasurydirect.gov The error message happens with a PC connected directly to the modem (HT2000W) on Internet Explorer, Chrome and...
Works fine here, took ages to connect, but it worked, you may want to try disabling Web Acceleration to see if that helps.
Please follow the directions below to disable Web-Acceleration.
1: Visit http://192.168.0.1 in your web-browser.
2: Click the "i" icon at the top of the HT1100/2000w System Control Center (also known as the SCC). It is highlighted in red in the image below.
3: Click on "Web Acceleration" then "Control" outlined in red.
4: Click on "Web Acceleration Enabled", this will change to an orange button that says "Web Acceleration Disabled".
5: Restart your browser and try using the service that isn't working, please let us know how that works for you.
I'm getting TLS Handshake failures. Also seeing really bad delays in my LA-based path from Level3 and zayo.net.
MarkJFine wrote:I'm getting TLS Handshake failures. Also seeing really bad delays in my LA-based path from Level3 and zayo.net.
Yep. That's what I was, and still am, getting. Constant attempts to connect and TLS handshake failures.
I sent an email to Hughes and got a reply saying they would have to walk me through some steps. When I called them back the support person said something about compatibility I did not understand and then said she was escalating things to a higher level and they would call me back tomorrow. When I get an answer I will post it here.
On Monday I went into town and was able to use www.treasurydirect.gov with a tablet computer with Chrome. When I got back home I tried the same computer with the Hughes network and got the same message as seen in the subject line of this post. I sent an e-mail to Hughes yesterday and the reply was the problem is being worked on by an advanced engineering group so should wait for a call. So for now no resolution in sight.
For curiosity I unplugged the modem and then started it up again. I was able to get at Treasury Direct. I clicked the logon button and got a logon screen. I entered my account number and clcked the submit icon but then got the error message again. Is this progress by the engineers or merey concidence?
No, there is something in the TLS handshake that is getting cleared by a reboot, but looks like is triggering an internal security issue later.
