Good morning Bobbert,
Thank you for this update, I'm glad to hear this! Please don't hesitate to drop by the community again if you have any other concerns, we're here to help.
Thanks,
Liz
Good morning Bobbert,
I'm glad you found the community, thank you for posting and sharing that screenshot. I've pulled up your account and can also see that your usage history stops displaying after the 24th, which is unexpected. Let us continue digging into this for you and I'll let you know what we find out. I'll post back once I have any news or further questions.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Thank you Liz. I appreciate your help. I noticed this message earlier: "Usage History
Something went wrong. Please try again, or contact customer care if you receive this message again. (error: 500.02.1005)" Hopefully you can find some answers. Thx/Bobbert
Thank you for sharing that error code, that helps the investigation! I'll keep you posted.
-Liz
Thanks again. Noted that same message and error code this morning. Happy hunting! /Bobbert
Liz, thank you so much! I just checked my Usage History and it is all there now, current up to today. Don't know what you did, but since it's working, I suspect you had a hand in fixing it. Cheers! and Kudos! Bobbert
Good morning Bobbert,
Thank you for this update, I'm glad to hear this! Please don't hesitate to drop by the community again if you have any other concerns, we're here to help.
Thanks,
Liz
